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Hotsy Pacific has been dependably servicing and repairing our pressure washer and bus washing equipment for over six years and we have had nothing but excellent results. Hotsy Pacific has on staff very experienced technicians that have always been reliable and trustworthy keeping us informed of the cost and status of the repairs. They invariably show us our options to try and help us keep our cost down, even if it cost them an up-sale. They are responsive to the fact that service is tantamount to all other segments of their business and in my opinion, service is where Hotsy Pacific stands head and shoulders above their competitors.
Shop Supervisor, Merced County DPW - Roads
The best part is the steamer can clean everything! Inside, outside, and pieces of equipment used in the ambulance, rendering them sterile.
We have been successful at cleaning things we never thought would come clean as new again. Thank you again, this was truly a piece of equipment that our ambulance company needed most!
Vice President, Bayshore Ambulance, Inc.
I have worked with Hotsy Pacific for about 2 years. They have been exceptional in diagnosing, identifying, and repairing our wash rack. Their knowledge, energy and enthusiasm make it a pleasure to work with them.
Superintendent, City of Manteca - Solid Waste
As with any aging equipment, there have been situations that require technical support and or maintenance. Whenever an equipment related issue has presented its self, Hotsy Pacific has been there with the solution in the form of a recommendation or a service and repair person. Service and repairs are scheduled over the phone or email and a written quote upon request and in most occasions the cost meets expectations.
Whenever I find myself in need of a recommendation to determine the appropriate equipment to use to accomplish a specific task, my Hotsy Pacific representative has been there with a recommendation. This includes equipment such as various types of high pressure washers, sand blasters, dry-ice blasters and high pressure drain cleaning equipment as well as training for said equipment.
Cruz Lopes has been my contact at Hotsy for many years and has always been just a phone call way to answer my questions and to provide the information, equipment and training that I have requested.
Sanitation Manager, Sensient Natural Ingredients
From the beginning Hotsy exceeded our expectations. They repeatedly reached out to us to help evaluate our needs - including sending someone to our location.
We didn't ask for them to come out but it was immediately useful and helpful because we were able to evaluate the site and get the ball rolling. They then worked faster than the other company we were considering and produced all the specs we needed to reassure us the system would meet our needs.
The service continued through to installation - going the extra mile every step of the way. We will seek Hotsy out to do business with in the future.
Owner - Pro Tree Nursery
Gilton Solid Waste Management has been doing business with Hotsy Pacific for more than 25 years and we have purchased several machines which are used extensively each work day. The service staff (Sam, Nick,& Scott) have always been helpful and skillful in making sure our machines are in good working order and timely with any field repairs. Terrence has always been customer oriented when contacting the store for parts and support.
Gilton - Welding Shop
Cruz Lopez sold us equipment several years ago and has always been ready and willing to go out of his way to make sure we are taken care of. I would definitely recommend Cruz and Hotsy Pacific to anyone looking for equipment or services
Shop Foreman, Stanislaus Electric Motor Works, Inc.