Our stores are open, and our sales and customer service teams are available to answer questions and assist you. We continue to take the necessary steps to ensure the health and safety of our employees while providing minimal disruption of product availability. As members of CETA (Cleaning Equipment Trade Association) we have been deemed “Essential” in providing equipment, accessories, parts, service, disinfectants, and repair services for other “essential” services including Ag, food and beverage processing, transportation, municipalities, distribution centers, and public services.

Keeping each other safe:

In response to the Governor’s directives on minimizing contact and social distancing, our processes have changed as follows:

• If you need to pick up parts or accessories: please call us in advance at 800.640.1227 to check availability and schedule pick up.

• When scheduling a service call or ordering a product for delivery, we ask that you please inform our customer service rep of any restrictions your business may have in place.

• For machine repairs in our shops: please call in advance to schedule drop off or pick up.

• Meetings will be held by phone or video conferencing whenever possible.

If any significant changes occur, we will notify you as quickly as possible.

Thank you for your continued trust. For nearly 40 years, we have been proud to serve our communities and will continue to do so. While other may take advantage, we are here to assist and have not changed our pricing.  I know that we will all successfully navigate this situation by working together.

Sincerely,
Jim O’Connell
President

FAQ’s

Do you have electrostatic sprayers in stock?

Both Victory and Dyna Fog electrostatic sprayers are currently on back order. On March 26th we received communication from Victory Innovations, the manufacturer of the Victory sprayer of the following:

1. Only hand-held orders will be filled.
2. ETA for delivery end of April.
3. All orders will be significantly reduced.
4. payment in full required prior to delivery.
5. air freight charge $50 per unit added to invoice.

We will continue to fill orders on a first come basis based on the date on PO or payment was received. Additional air freight charge must be paid by customer.  All term accounts will be required to pay a minimum of 50% in advance and COD payment in full, prior to delivery.

We are still awaiting the ETA on our next order of Dyna Fog sprayers.

Do you have Vital Oxide disinfectant in stock?

On March 26th we received confirmation that our order will be in transit starting early next week.  We are anticipating a delivery date of April 10th to our HQ.  If the shipment is delivered complete and as ordered, we will be able to fill our current orders in a fairly timely manner.  Orders will be filled according to the date PO received or date of purchase.  You will be notified by phone and or email when your order is ready.  We ask that you please not call us for updates since we are short handed and extremely busy.

Now accepting orders that will be filled on next shipment.  Current eta is first week in May. Terms required:  payment in full for COD and PO for term accounts in good standing.  Orders will be filled accordingly on a first come first serve basis.

Are there other options?

First and foremost, it is important to get disinfectant applied. As a temporary solution for our Vital Oxide customers we are offering:

Hand pump sprayer 3L – $42.99 ea.
Battery operated sprayers:
1 gal – $699 ea.
2.5 gal – $899 ea.

These are quality sprayers and better than similar type units sold at big box hardware stores.

What is your Ordering Policy?

The purchase of Vital Oxide does not require sprayers but we will only sell sprayers in combination with Vital Oxide.

COD orders:
Payment in full prior to delivery on all products, chemicals, and accessories related to disinfecting.

Term account orders*:
minimum 50% payment prior to delivery on all products, chemicals, and accessories related to disinfecting.
*term accounts not in good standing are processed as COD.

What are the advantages of using sprayers and foggers to disperse Vital Oxide?

The quickest way to disinfect an area is by using a fogger or electrostatic sprayer that can create a fine mist to treat objects, walls, floors, and ceilings in a matter of just a few minutes.
An Electrostatic sprayer or fogger can dramatically cut the time to disinfect large areas.
Vital Oxide is one of the few disinfectants that can be dispersed in this manner because it is non-corrosive to treated surfaces and objects.

Is Vital Oxide on the current list issued by the CDC?

Yes, Please note, that the CDC list is a recommendation and we do not know of any domestic product that can make direct claims since testing is not available in the US. Vital Oxide does fit the emerging pathogen requirements for viruses showing efficacy against envelope and non-envelope viruses both large and small and are in the process of getting the claim added to their label. Vital Oxide has demonstrated effectiveness against viruses like COVID-19 on hard non-porous surfaces for Feline and Canine Coronavirus. Therefore, this product can be used against COVID-19 when used in accordance with the directions fur used against Norovirus Feline Calicivurs and Canine Parvovirus, Stain Cornell-780916, ATCC VR-2016

Is chlorine dioxide (ClO2) a type of bleach?

No. While chlorine dioxide has chlorine in its name, its chemistry is very different from the corrosive chemistry of chlorine bleach. The primary differences are that chlorine dioxide is less caustic, safer, and gentler than bleach and many other antiseptics and antimicrobials, plus it remains effective under organic load. Further, chlorine bleach produces harmful by-products to the environment, including trihalomethanes (THM) and haloacetic acids (HAAS). Vital Oxide breaks down to a simple salt, producing no harmful by-products.

Are there any “Green” disinfectant products?

The United Stated Environmental Protection Agency (EPA) is currently reviewing the way third parties will be able to carry “green” claims on all disinfectant labels. EPA policy at this point does not allow “green” claims to be placed directly on any disinfectant product’s label. While Vital Oxide is mild on skin, hard surfaces, and fabric, and will certainly qualify for “green status” when the designation is allowed, we cannot advertise this claim until it is permitted by the EPA. Vital Oxide is also a powerful disinfectant able to kill some of the toughest and most resistant forms of bacteria and mold. The chemical composition of Vital Oxide is such that it has a minimal impact on the environment and contains no ozone harming volatile compounds (VOC).

Can I use Vital Oxide at home?

Yes. Vital Oxide is an excellent disinfectant to use in homes. Some of the best places to use Vital Oxide at home are in bathrooms where mildew has accumulated (or on surfaces to protect against mold and mildew), and in the kitchen to keep food-contact surfaces clean, and to eliminate musty odors in basements. Vital Oxide can also be used to sanitize carpets.

With so many disinfectants and mold removers on the market, why should I choose Vital Oxide?

The easiest way to answer this question is simply, not all disinfectants are created equal. When evaluating and comparing disinfectant products, take a close look at their core ingredients. Vital Oxide uses a unique chemical compound called chlorine dioxide. While other competitors and manufacturers have attempted to copy and produce a form of stabilized chlorine dioxide similar to Vital Oxide, our revolutionary formula is simply unequaled. Chlorine dioxide has been used during Anthrax attacks, in the aftermath of Hurricane Katrina, to purify drinking water, and most recently to kill MRSA in schools and hospitals. Also consider carefully what kind of chemicals you want around your children, employees, patients, students, and close family members. Most disinfectants and mold removers on the market are extremely toxic, but Vital Oxide gives you peace of mind that you are using an effective product that does not come with alarming safety warnings and precautions.

What is the difference between a cleaner and a disinfectant?

Cleaners are not registered with the EPA and cannot make public health claims on their label such as killing germs or having any anti-microbial action.

What is a Hospital Disinfectant?

As part of the EPA registration process, disinfectant products are put through rigorous testing to prove their efficacy and measure toxicity. The EPA registers three types of disinfectants: Limited, General, and Hospital. All three disinfectants destroy or irreversibly inactivate certain microorganisms on hard, inanimate surfaces and objects.
You can determine a “limited,” “general,” or “hospital” disinfectant by the microorganisms listed on the label.
Limited must be supported by efficacy testing against either Salmonella cholerasuis or Staphylococcus aureus. Limited disinfectants are found mostly in household use.
General must be supported by efficacy testing against both Salmonella cholerasuis and Staphylococcus aureus. General disinfectants are used in commercial areas.
Hospital must be supported by AOAC Use Dilution or AOAC Germicidal Spray efficacy testing against Staphylococcus aureus, Salmonella cholerasuis and Pseudomonas aeruginosa. The bacteria Pseudomonas aeruginosa hides behind biofilm and is difficult to eliminate. Killing this bacterium is required for “Hospital Disinfectant”.
Also, as part of this evaluation process, products are assigned to a toxicity category: The categories range from category 1 (highly toxic) to category 4 (no exposure warnings required on the label). Vital Oxide received an EPA category 4 rating for all exposure routes with the exception of mild eye irritation.

What is a Sanitizer?

A substance, or mixture of substances, intended to reduce the number of microorganisms on inanimate surfaces or in water or air (FIFRA § 4(i)(4)(C)(i)).

What is the difference between a ‘food-contact sanitizer’ and a ‘non-food-contact sanitizer?

A food-contact sanitizer, at a minimum, reduces the level of Staphylococcus aureus and Escherichia coli by 99.999% on a food contact surface within one minute. A potable water rinse is not allowed after sanitation of a food-contact surface.
A non-food-contact sanitizer, at a minimum, reduces the level of Staphylococcus aureus and Klebsiella pneumoniae or Enterobacter aerogenes by 99.9% on non-food contact surfaces within 5 minutes.

What does “no rinse required on food contact surface” mean?

“No rinse required on food contact surfaces” is a safety rating given by NSF International (previously the National Sanitation Foundation). The NSF testing guidelines are a continuation of the USDA product approval and listing program, including the FDA 21. Vital Oxide is rated “no rise required on food contact surfaces” category D2, meaning Vital Oxide is approved for use in commercial or residential kitchens to control bacteria, viruses, and mold without the need to wash/rinse the area with water after Vital Oxide is applied.

Can I clean and disinfect at the same time?

In some cases, you can clean and disinfect at the same time, but this depends on how dirty the surfaces you cleaning/disinfecting are are—the dirtier the surface the less effective the disinfectant. Disinfectants need to contact the area to disinfect and cannot do this effectively with a barrier of dirt or grime in the way. Once the dirt has been wiped away the disinfectant can get to work. Under lightly soiled conditions, you can clean and disinfect in the same step with just Vital Oxide. (NOTE: EPA requires all disinfectants carry the following label direction: “For heavily soiled areas, a pre-cleaning step is required.”)

Does Vital Oxide contain VOCs?

No. Vital Oxide does not contain volatile organic compounds.

How Much coverage should I expect with Vital Oxide?

Coverage depends on application method and surface type. If using a fogger for odors, it will cover 2000 Cubic Feet with a Quart of Vital Oxide.
Using a standard sprayer (non-electrostatic), up to 10,000 square feet per gallon, using an electrostatic sprayer, you can get as much as 15,000 square feet

DILUTION RATIOS:
From mold and mildew elimination to disinfection of bacteria and viruses on surfaces and fabrics, Vital Oxide can handle a long list of duties in a household and industrial setting. Vital Oxide can also be diluted down for some specific applications.

FULL STRENGTH
Vital Oxide comes ready to use (RTU) as a full-strength EPA hospital disinfectant for non-porous surfaces. Full strength is recommended for first-time use on surfaces. Full strength should also be used in environments with high rates of bacteria, mold, and mildew and in high traffic areas and touch points.

5:1 CARPET AND RUG SANITIZER
To Sanitize and Deodorize Carpets and Rugs:
• Mix 5-parts water to 1-part Vital Oxide.
• Spray onto surface from a distance of 6-8 inches.
• Work the product down to the carpet pad (a brush may be used)
• Allow enough ventilation to air dry.
• Repeat process as needed.
First test for color fastness in an inconspicuous space. Do not use on wool fabrics.

9:1 FOOD-CONTACT & DAILY SURFACE SANITIZER
To Sanitize Food-Contact Surfaces:
• Mix 9-parts water to 1-part Vital Oxide.
• Spray onto surface from a distance of 6-8 inches, wetting thoroughly.
• Let stand for 1 minute (or longer if specified by government sanitary code).
• Allow surface to drain or air dry. Do not rinse or wipe.
To Sanitize Non-Food-Contact, Non-Porous Surfaces:
• Mix 9-parts water to 1-part Vital Oxide.
• Spray onto surface from a distance of 6-8 inches, wetting thoroughly.
• Let stand 5 minutes.
• Wipe and allow to air dry. No rinse required.